The Staff is always helpful and friendly when I go there.
Good stock of prescriptions. But they're not the best at getting them to you in a timely manner.
Unclear with when prescription was completed, were rude over the phone and in person.
This place is perhaps the WORST pharmacy I have ever been to. 1. They have horrible parking because they are inside of a hospital. 2. They hadn't started working on a prescription that I had sent to them 5 hours prior and I got to wait 30-40 minutes for them to fill it. 3. I had to pick up the remaining part of the prescription the next day and was told it would be ready at 1:00. I called them and told them I should be there at about 3:00 and even had a conversation with the pharmacist about getting flavor added to the liquid meds(which of course they don't do here). When I arrived at 3:00 they informed me that they didn't have the prescription and they would have to have me come back tomorrow. Nobody felt the need to telle when I was on the phone earlier?! 4. They don't include any cups syringe or anything with your meds. 5. I was told that they don't accept any sort of prescription discount plans and would not call to check to make sure. The place would be out of business if it were a stand alone business, but is likely funded by the hospital so will continue to offer poor service for years to come. Go somewhere else, anywhere else. They are horrible.
I was very disappointed with Medical Arts Pharmacy. They sold me the wrong medication and refused to acknowledge their mistake. Instead, they blamed me for not catching it. If I had not looked at the label and had taken the medication thinking it was the one I was prescribed, it could have put me in the hospital or worse. They have lost my business forever. There are plenty of other pharmacies out there that participate with my insurance I can go to.