GREAT EXCELLENT SERVICE DELIVERY AND PROFESSIONAL, KNOWLEDGEABLE PHONE SERVICE WITH MUCH APPRECIATION AND I AM ALL ABOUT HONESTY OR WON'T BOTHER TO WASTE MY TIME COMMENTING ON SITES.... A VERY SATISFIED NEW CUSTOMER.
We have used Kerrville Drug since we moved here in 2000. A few months ago , we switched to another pharmacy -- a chain store -- when we moved across town, because they were closer. Didn't work out. Now, even though we have to drive a bit farther, we're back with RG and his staff, .They have always been kind, helpful, and professional. I can't imagine who the reviewer with the bad experience (with the owner?) was talking to.
This has been our family pharmacy since we moved back to Kerrville in 2008. They know each of my children and are very efficient, kind, and helpful. The Pharmacist is one of the kindest gentlemen I've ever met in the medical field.
KD carries disposable gloves of all sizes including small.
Today I returned an item my husband had bought for me at this pharmacy after my surgery. I took this item in with my receipt for a refund because the spray top was broken when my husband brought it home. He purchased two saline spray canisters. One was fine, but the other had a broken nozzle under the plastic protector cap. The cashier went to the back to get the owner and when he came out he immediately accused me of breaking it rather than even giving me a chance to explain to him what I had told the cashier. He was the rudest, most hateful person I’ve ever met in the hill country since I moved here in 2011. After I assured him I did not break the item but that the nozzle was faulty when I removed the cap the first time, he then finally went and got another one and slammed it down on the counter I’m front of me. I took it and left and would NEVER subject myself to another visit to his pharmacy. He’s a disgrace to our community! And what a pathetic person! Pamela Patton