First time visiting. Checked in on time. Waited about 10 minutes to be called since we were the earliest appointment you'd expect to be the first one in, nope some other lady came in after when we were waiting and was called in first. After getting in and had a nurse ask some questions after moving into a room for about 4minutes, she left and said the doctor would be here shortly and it took another 40minutes until doc came, 50 mins after our planned schedule we finally see the doc. But doc was awesome. Quick fast and was out and finished within 10mins. Nurse and receptionist were friendly.
Receptionists here are very rude. Cut me off tryna explain why I needed to visit. Then hung up on me after i said thank you. I dont want to say its because they ethnicity because thats not a reason to be rude either way, But i do like the doctors they have. Thats the only reason why iI recommend this place.
Nurses are great. Front desk staff are terrible, they NEVER answer their phone & They ignore you. You have to wait forever to be seen, the ARNP's don't listen & rush you. I actually switched doctors & go to a new clinic now that I have better insurance.
If I could give less than 1 star I would. I was seen for a skin lesion today. My doctor, ( her name rhymes with Forgeson but starts with the letter T) spent about 5 min assessing my health before she wrote an Rx. I work until 6, and when I got off work to go to the pharmacy they had not put the prescription through. Since it is after hours I won't be able to call the office until Monday, meaning I will be in agonizing pain and possibly contagious all weekend long. This is not quality care. Really sad.
Staff is terrible..rude, and don't seem to care at all about anything your trying to say to them. The doctors are great! I think they need to work on who they hire to talk with customers..