Truly great store. I was greeted as soon as I walked in by the friendly staff (pharmacist included) My prescription was filled in less than 10 minutes and I didn't have to wait very long. The staff was professional. I'm happy with their service every time I go and would recommend them to anyone!
Returning to pick up my medical prescription. Since this is my first time receiving a prescription from Long's Drugs, previously the attending Pharmacist and an associate collected personal, insurance and personality information from me to setup my prescription and future prescriptions. A late morning midday week visit, quickly in and out service. The pharmacy location in Hopkins, SC is convenient for the community.
This is a very Good pharmacy. Friendly .fast... .they call me when my prescription is due..even when I forget to call it in....I love the staff... I will never change pharmacy again.......
We first started using this pharmacy because it was close to our house and we wanted to support a local business. After today we are officially changing our pharmacy. We went to pick up my 18 month old's prescription that had been called in over an hour before we got there. When we got there, the prescription hadn't even been looked at. After it had been printed out- they discovered that they didn't even have the medication. So now we are stuck driving close to an hour round trip to get the medication that we need. With 6 people working there- you would think that someone could be checking to see what the prescriptions are and if they actually have it and then call the customers to let them know. Also, the lead pharmacist made no attempt to make it right or even apologize for our inconvenience. Looks like we are taking our business somewhere else permanently.
Customer service is NON EXISTENT at the Garner's Ferry store! There were 7 or 8 people working and no one ever offered to help me. It was obvious that I couldn't find what I was looking for because I walked back and forth five times looking at every shelf. I even tried to look at different representatives to get some assistance, but I was not acknowledged at all! Finally, I just walked out and went to find my medicine at Rite Aid. I will never go to that Long's Drugstore again!!!