Friendly, caring, professional--I can't say enough good things about the East Side Prescription Shop. If the human touch means something to you, this is the place to go. Oh, and when you call, a human being answers the phone.
Extremely disappointing. I have called several times looking for simple items for patients such as Nebulizer tubing and catheters that the patients have a prescription for, but the staff here is so interested in letting me know that they will not sell these items without a prescription that they completely ignore that I have one. I consistently get someone who is only repeating what they are told by someone in the background who is obviously not listening to what she is saying. I don’t know if every other person that walks through their door tries to get them to violate DEA regulations, or what the problem is, but their customer service failures have cost them multiple sales from our unit.