I have been a customer for five plus years. I feel that they care about their customer's by the way they treat each and ever person whom they service. They go above and beyond to make sure your needs are met. I live in Forest Grove and there are pharmacy's closer to me which I have tried but they do not compare to Banks Pharmacy. I love the intament feeling of this place and their friendly staff. There really is not enough nice things I can say about this place.
Nice and knowledgeable people.
What a GREAT Pharmacy! I never have to wait more than 10 minutes to get a script filled, they have amazing customer service & are always VERY friendly :) I honestly hate having to go to any other pharmacy (when I'm in a pinch). Very thankful to have this pharmacy so close to my house!!
I was released from the hospital 2 weeks ago and the hospital pharmacy wanted $47.00 to fill a prescription. I did not have enough money with me so the next day I went to banks, the closest pharmacy and was told the prescription was only $1.00. On a previous occasion I was told the copay would be $60.00 if I used my insurance. If I paid cash without using my insurance the full retail price was less than $8.00. Phil will take good care of you. Thanks Phil
I tried to like this pharmacy, but they are just too incompetent. In the last 12 months I have had to get my prescription every month and how many times have they NOT screwed it up?? THREE!! out of 12!! They have sent me out the door with the wrong medication, the wrong amount, they don't have it, etc. Once they tried to blame my insurance and since they left me waiting, I called the insurance co: they told me a request came in and they approved and no problem. The staff at the pharmacy waited 30 minutes to tell me it was my insurance that was difficult. Avoid this pharmacy, try another small town please. I tried again to like this pharmacy - I called ahead to be sure my prescription was ready for pickup and was told yes, they just needed my updated insurance information. I arrived with the card in hand and was met with a WALL of bad attitudes (except one lady, who was nice). In addition, I got a "talking to" by the guy who said they weren't a fast food place (WHAT??) and that they lied about my prescription being ready at all. AARRGGHH!!