I went in an ambulance, severely dehydrated and nauseated due to some serious morning sickness. I felt bad and out of place in an emergency room for morning sickness, but the doctors reassured me and cared for me as if I was one of their own. I got iv fluids they checked on my baby and made sure I'm okay. Everyone has been kind and friendly and helped me in the best way they can. The emergency department here is the best emergency room I've ever visited. They will take care of you and your loved ones.
So impressed with the professionalism at this small community hospital. Everyone is of the highest standards. As a retired ICU/ER nurse I was very happy with the care my mother received here.
I understand the nature of this business, however, some improvements are overly due and very much needed. You should learn to be more kind and not cut a lady off mid sentence several times as if I am bothering you. I prefer to be fully listened to as so there won't be something looked over or misunderstood. I find this to be a common occurrence. I feel more compassion and respect from Salem.
Took my almost 70 year old mom in Thursday night, she broke her arm, got right through to triage where she was set in a wheel chair shivering I had to take of my coat and my father's coat to put on her in front of the nurse, no offer of a blanket. Once we got back to the emergency room the nurse got her undressed and warm finally doctor came in asked her what happened and her pain level, she answered 12 and her arm was broken he said ok x-rays and walked out I had to go get him to get pain meds for her my mother in no way appeared like she misuses drugs by the way, finally got her back to x-ray got her xrays taken, I had to insist they stay her hips as she is at that age, gets back to her room I have to track someone down again for pain meds after x-ray aa they had to move her broken arm around to get x-rays. 6 hours we waited for the doctor to review the x-rays, he comes in says the top of her humerus was smashed....nothing else, gave her a sling the nurses gave her a sling and paperwork for a specialist to call. Had to demand more pain medication to take home for her, if it wasn't for the nurses I would have made a huge scene, the doctor was awful, did the bare minimum and didn't care in the least! We won't be back there ever!
Thank you Lebanon Samaritan for sending my Father home with out even a referral to another hospital, he almost died! Luckily he went to Corvallis Samaritan hospital where they discovered he had pneumonia and a blood clot in his lung. He also had MRSA in his blood and required surgery. My Dad is on Medicaid now but was an engineer for BP for over 30 years. He is very well educated and is obviously very loved. He chooses to live in that area for reasons I don’t understand but is it your practice to treat everyone as if they don’t matter? This is not my first experience like this with your facility. I realize maybe you judge by appearance but isn’t your goal to care for everyone to the best of your abilities? My Dad worked hard all his life and survived esophageal cancer recently so his appearance isn’t as great as it used to be but that is no excuse to treat him like he doesn’t matter!!! Very disappointed that your staff, possibly not all but a majority has lost their compassion for people.