Very pleased with BROOKWOOD.MY HUSBAND Has stage 4 brain cancer and the inviroment is clean.atmophere very quiet.Each nurse he had was extremely nice and took the time to answer any questions we had.very pleased!
Simply Amazing Hospital. All three of my children were born here, family members have had surgery here and this is my second surgery here. The staff has always treated us as VIPs. The food for patients and in the cafeteria has never disappointed me. My wife just received a voucher for a complimentary meal. Communication is superb. I thank each person who interacts with me and they respond appreciatively to me. I could go on but simply put every aspect from preop to billing from 1993 to 2017 has exceeded my expectations. PTL for Brookwood hospital!
I have always gotten the best of service, and excellent staff treatment at Brookwood. I have had heart artery by-pass surgery, prostate surgery, and several other things done in recent years. I have never been treated any better in any hospital. I can recommend Brookwood highly.
My dad has spent the past several months in and out of Brookwood because of his lung cancer, brain cancer, and spinal cord cancer. The staff at this place is ridiculous, especially the nurses on the cancer floor. If it weren't for the techs, my dad would be completely ignored. We've had incidences where we've had to press the nurse button several times over an hour or more and then physically go find someone because no one will ever come in on their own. He's in a diaper right now, and in the week he's been there my mom has had to change it and clean him up every time. Nobody checks it or asks him about it. People have flat out refused to help him. They've been rude to my mom and to me. We were told today when we said something about how long it took for anyone to come in that my dad isn't the only patient and that he would be fine if we would "quit messing with him." This isn't the way to treat a family who's just found out they're losing someone, and it definitely is not the way to treat a patient.
I am a seasoned medical professional. I had a horrible experience with this hospital. My brother was discharged with a blood clot in his heart and in Atrial Fib even though we requested a longer stay due to his unstable condition. When we asked to speak with Case Management or the Attending physician, we received a phone call in my brother's room from a discharge planner who was uncaring and then a Charge RN came in and "preached" to us as to why it was ok for my brother to leave. Two days later, he had to be readmitted due to low blood pressure, weakness and continued high heart rate. He died the next day. Two months later I still cannot believe how he was treated. There were too many physicians involved, passing off his care every day. Nurses were over assigned/stretched. Alarms would go off and not be attended to. I insisted on staying with him overnight. I left for three hours to sleep. During that time, I called his RN, she said he was stable. I returned an hour later and he was in active dying phase asking me to get him to UAB. There was one Cardiologist who really tried his best during the last two or three hours. I feel my brother lost his life because he was discharged too soon and was not carefully treated.