Got to the store at closing and they stayed after to help me! Great service!
great experience every time!
Always friendly and nice stafd also vary helpful
THE STAFF GREETED ME WITH SINCERITY AND EDUCATED ME ON WHAT IS AVAILABLE IN MEDICAL EQUIPMENT THAT WILL HELP MY MOTHER TO KEEP HER DIGNITY AND BE SELF SUFFICIANT. THEY SEEMED TO REALY CARE ABOUT MY MOTHER'S COMFORT AND WHAT WOULD BEST FIT HER NEEDS. EVERY BODY IS FREINDLY AND READY TO HELP.
The pharmacy customer service is truly horrible. I went in today to fill a prescription, and two women were working on one of the woman's computer in the "drop off prescriptions" section of the pharmacy. After several minutes of standing right in from of them, and not having either one of them, or anyone else acknowledge my presence, I became somewhat perturbed but continued to wait. One women finally left the other woman (working on her computer), and I thought surely she come over to me. Instead she went to her own work station, did a little turn or twirl, and them went back to the woman working on her computer, She glanced at me, but never really acknowledged me. So I continued to wait for several more minutes. During this time, never an acknowledgement from either women, no "I'll be with you in a moment", nothing! So finally, I realized my presence and business was not important, and in fact, I was just disturbing whatever it was that they were doing. As a result, I decided to leave. Even on walking away did either women acknowledged me, ask/say, "Sorry, can I help you?", etc. nothing!. Just unbelievable! I have done business at this store and pharmacy in the past, and some employees are great, others, like the two women today, not so much. I've found one of their pharmacist (white hair, heavy set man) to also be quite rude, and unaccommodating to my needs. He initially refused to call my insurance company when I explained their pricing on my medication was wrong. It was an emergency supply I was to get for free, however,t the pharmacy had charged me full price. When I asked to speak with the store manager, he finally relented, and called my insurance company. Never did he apologize for his pricing error or his reservations in calling my insurance company. Anyway, I sincerely doubt I will ever use this store, and most esp. the pharmacy again even though it is around the corner from where I live and very convenient esp. in emergency type situations.