I absolutely would recommend this hospital for the primary services they give. I am very pleased with the staff overall. They made it comfortable for me and provided great service to me as a patient. Thanks to the doctors and caregivers, you all made it a positive experience for me. Thank you.
The worst hospital I have ever encounter. My 81 yr old mother was admitted for a GI bleed. The nurse Nancy was so rude and uncaring. Had no idea how to answer questions or to even wAnt to help me. When I came back to mom room the next day, dirty towels, sheets pillows was lying in the floor the call light was unpluged from the wall and mom was crying waiting for help to go to bathroom but had no access to the call light cause it was unplugged . Last time there, please don't take your love ones there. They leave sicker then when they came in.
In a 5 hour visit for various tests in August I interacted with at least 10 Bethesda North employees. Each and every one of them were the most caring, helpful, respectful and pleasant people a patient could ask for. Who ever is responsible for creating such a patient caring atmosphere through hiring or training deserves high praise.
Nice facilities however the doctors are really subpar, I've been going here for years probably over 20 visits so far. Recently I've gone to UC clifton a few times and have had outstanding care there (they really have improved) and will probably make them my new hospital of choice. Thanks..
At the end of they, I am glad that you all were able to deliver my son to me safely. Despite being stillborn at 37 weeks. I am forevermore thankful that Hospital staff made my labor experience one that I will enjoy. However I will say my experience with Bethesda North Hospital was not enjoyable and I will make sure that you all will know about it. I will not be returning back to this hospital if I am ever able to conceive again. From the time of knowing he was stillborn and what the Doctors advised to do instead of treating this like an emergency..he advised me to go home for some days...after telling me my son was stillborn. Your grief nurse, Sue was the worst. She never once mentioned a grief fund to me or my boyfriend Daniel. She kept saying costs costs costs and prices. Even when she did mention the grief fund days later...she made it seem like a joke. THE DISCHARGE PROCESS WAS HORRIBLE. THE FINAL NURSE WHO SAW US SCARED MY FAMILY AND SAID THE AUTOPSY WILL NOT BE COVERED AND GENETIC TESTING WILL NOT BE COVERED AND I WILL BE IN DEBT AND LEFT WITH BILLS. I will not be returning to this hospital. My first child was stillborn and your staff just put me in more grief. Then to top it off, your autopsy crew LIED and said my baby's boy autopsy would be done on Saturday September 16, 2017. THE AUTOPSY WAS DONE 9/20/2017. We all told the nurse to PLEASE if for any reason that the autopsy would not be done on that day, let me know. ABSOLUTELY NO PHONE CALL. I was RUSHED out of the hospital to leave. I was given misleading information from a NUMBER of staff. I can't even get my baby boy's DEATH CERTIFICATE because the doctor wrote date of death as 9-14-2013? seriously? So the doctor couldn't proofread the Death Certificate before sending it out? I am still thankful I got to meet my baby boy. In 3 days. I was told my son was stillborn at 37 weeks pregnant, went into labor the next day. Given misleading info from your staff, I was scared to death and told I would be in debt, nothing would be covered by my insurance, rushed to do funeral arrangements and RUSHED TO BE DISCHARGED. No one checked on me for the rest of the night after 10:30pm Friday, September 15,2017.not even to check my blood pressure. It seems after I gave birth and signed what was needed, your staff absolutely did not care about me or the state of mind I was in. The next time someone came to check on me was my date of discharge, Saturday September 16, 2017. In which the nurse just said.. "I am truly sorry for your loss" and then proceeded to scare my family about a huge bill that would be sent to me in the mail, because my insurance will not cover it. This truly was an experience. I will not be returning to Bethesda North Hospital, Thank You all again, Dr.Jabin for delivering my son David to me safely. Chris for putting in my epidural in safely. Labor was fine, hospital stay was a true nightmare.