Dr. Varma at the adult clinic and Dr. Schut in the Pediatric clinic have been amazing so far. Ancillary staff have all been kind and performed their duties well
Nice place always helpful and always get everything tacking care of... Keep up the great work thank you...
On hold for over 20 minutes for the vision department. Still on hold and was on hold for 29mins before someone answered and was first caller in cue for 29mins!!! Wow
The worst Dr's office I have EVER been to. The staff is nothing short of incompetent. It sends shivers down my spine to think that the individuals in the office are handling sensitive medical information on a daily basis. Mary in the adult internal medicine office did everything short of laughing at me when I called, asking for help with a billing issue. I said "So you are going to do NOTHING to help me with my issue?" She actually responded with "No. I am not." When I called back to talk with her, she wouldn't take my call and diverted the issue to her co-worker, Alicia. Although by comparison Alicia was a little better at her job than Mary, Mary had set the bar quite low- Alicia was only marginally better at blowing me off. In the end, they pinned their mistake on me and had zero tact in doing so. The office should look into modifying their hiring process if this is the best they can find. I would STRONGLY suggest finding another medical provider before you look into this one.
If I could give this place no stars.... its virtually impossible to schedule preliminary or even first appointment with new physician. Or thereafter. They are always overbooked, takes over a month just to get a single checkup or just to see doctor again. I never had this issue at any other Clinic or facility. Experienced communication issues with first doctor. And phone line is always fubbled... takes forever just to reach right dept. to even schedule an appointment. Have since happily switched providers.