I've been a patient for over 6 years and feel very fortunate to have Dr Phan as my oncologist. He always takes the time to answer my questions and explains things to me. If we have something crucial, he is always available.
Fake smile only goes so far. I would not recommend taking your loved one here. I feel thier motto is quantity not quality of care.
I was disappointed in Dr. Phan. His office seemed disorganized. I needed to contact him regarding a time-sensitive matter, and called his office, but no one returned my call. After several calls, I finally reached him. There were several other very important issues which are private, so I will not discuss them, here, but in the overall, I would NOT recommend him.