Amazing people and doctors absolutely feel confident with them treating my son
A great hospital overall! But a crazy experience at the same time. My boyfriend had a 17 hour surgery everything went fine.! We were in 5 west. The best nurses ever.!! ESPECIALLY ARI. cnas were very rude. Seemed as if they didn't know their jobs and they was only their for the check.. got out of 5 west icu and was moved to 5 south. The doctors was pretty cool. They was just in a rush each time they came in the room. Housekeeping was very lazy. Other than that NO problems at all
I was in a motorcycle accident with my fiance two days ago and we were sent here together. In the ER my nurse never visited me once because I had no idea who she was. I understand they were busy that night but I was left on the stretcher bed by the nurses station without any communication other than my doctor/nurse will be with me soon. The doctors visited me but I could tell they were not in collaboration with the rest of the health care team about my health. They were going to discharge me since my radiology scans came back fine without any pain medication or cleaning my road rash after they watched me walk until I almost threw up because I was in so much pain after standing. My mother in law who is a nurse helped me and advocated for me for the nurse to notice how pale and in much pain I was in they called for another scan of my pelvis. The person who was going to give me a scan did not come for me because they did not know where I was since I was located in the hallway in front of the nurses station and not in a room(we heard the phone conversation since I was right in front of them). My mother in law once again advocated for me for my nurse to stay on top of their job and see where the person giving me the scan was so then I was seen immediately after hours of waiting. Everything ended up checking out and I understand they were busy but I feel neglected by my nurse. My fiance's nurse stepped up and ended up taking great care of me when she noticed I was in pain. You can tell she truly cares about her patients. She deserves a daisy award which my fiance and myself filled out an app for her so I hope she gets it. She truly saved my experience at this hospital. I understand it's an ER and most severe is first priority I just truly feel neglected in my experience and that there was not enough communication between the health care team which is most important.
This is the worst hospital I have ever been too. I was there because my nurse told me over the phone to go to the labor and delivery floor to get evaluated for the flu. I was 30 weeks pregnant and have never had the flu, never been admitted to a hospital, and I have never been put on a IV. 95% of the nurses I had, throughout my stay, were rude and judgmental. They looked at you like if you asked a dumb question and you were just wasting their time. When ordering food, to be delivered to your room, the lady on the phone says there will be a estimated 45-60 min wait before receiving it. The first time my food was very cold and I was disappointed because I waited an hour. The second time, I ORDERED MY FOOD AT 12 PM AND DID NOT RECEIVE IT TILL 4:30 PM. That is after calling again around 3 PM asking what had happened to my order. I hated being in that hospital every minute and that is the hospital I am suppose to be delivering in. The only good thing moments I had were with the doctors. They actually have good bed side manners and smiled.
Treated and held against my will with no complaints and then sent an ER bill rather than go to my insurance. Dirty crooks will never get a dime from me willingly. I didn't ask for their help and tried to resist. There was no emergency. They coerce and rob people who don't want or need help and aren't having a real emergency to cover their ass and pad their bank account. Dirty scum. Other people they ignore having obvious and serious problems, begging for help. They're an unethical and disreputable hospital. They steal what they can from rich looking white people or Medicaid patients, while letting the poor & minorities rot, transferring them or dumping them wherever they can. They ran two CAT scans on me and two chest x-rays when I did not complain of any problem. I since read that many hospitals do this in the ER to make money off the people who don't know what is going on. UofL is a shady hospital and should be shut down by city or state as they have no integrity, decency or honor. Poor communication. They don't ask you questions or listen or tell you what they are doing or explain it. They just take you for all they can get. Rotten ethics and care. I would give zero stars if I could. Punks.