The staff have consistently treated me with kindness and compassion. They seem to know all of their customers by name. The new store is beautiful. The prices are as low as big chain stores. I'm really thankful that this is my pharmacy!
On the medical equipment side of things: Randy is always very pleasant and knowledgeable but it is his hired help who always come across as uninformed on the very things they sell. They definitely behave like they'd rather be doing something else. The people who work here should at the very least be knowledgeable on the products they sell and be up to date on types of equipment that can be ordered if they don't carry it.
HORRIBLE! Price Rite has consistently messed up in ordering a new wheelchair for my husband! This has been a six month evolution just trying to get Price Rite to get the appropriate things ordered for a functional wheelchair! This wheelchair is my husband's way of getting around and Price Rite has done absolutely NOTHING to show that they are capable of getting this ordered correctly to fulfill my husband's needs that are vital to his life!!! The fact that this place is the only medical supply company in this area is a HUGE disservice to this community. They should not even be in business after this awful experience.
I have had to visit Price Rite 3 times for medical equipment. Every visit has been met with rude employees who act like I am inconveniencing them. I have spent the last 2 months trying to get a new nebulizer. They first charged me for something insurance covers. When I spoke to Medicaid, they agreed to refund me. They did. And took the Neb. They said they would call my doctor and get a new script so I could have my Neb. That was a month ago. I spoke to my doctor this morning. They have no record of ever receiving a call. I now have to go out of town so that I can have a vital piece of medical equipment before fire season hits. It is a real shame that we have no alternatives in this city. I'll be reporting them to Medicaid again though I doubt it will do any good.
Horrible experience with Tanner, I had surgery on March 15 very painful to say the least.I had a follow up a week later in Billings,I was prescribed more pain meds at a higher dose. When I tried to fill my script Medicaid would not pay.tanner told me I could pay cash for them,but said if I was on Medicaid I should not be able to pay for them out of pocket.mind you this was in front of all the costumers. This guy is so unprofessional and he is the manger!! I will be changing pharmacy's.