Have been with this drug store many years. They know me by name. Their service is outstanding. My daughter uses them too and she is away at college. It's just nicer staying with people who know and care about you and who you know and care about.
There is a reason why they won best pharmacy last year. I never wait longer than they say, I'm always welcomed to the store, and they always have some awesome retail stuff that my wife buys every time we go in. Will keep coming back!
There is no comparison for what small town service with a smile can do vs a big box store. Call-in refill system will give you a time your Rx will be ready, but I almost always get an automated call before that time saying it's ready for pick up. If they see you coming they will have your Rx ready at the window before you even pull up. If I call with a question I speak to a pharmacist right away, and I've even had them offer to stay open a few minutes late when my husband was trying to get there to pick up meds for a sick child. I don't know what happened with the one reviewer, but my family has not experienced anything like that in the 10+ years we've gone there. We briefly had to switch pharmacies due to insurance and it was miserable!
They know all their customers by name normally ... and their family's. . Always smiles and friendly staff. .
If I could give this place no stars I would! Every time I have medicine sent to this drug store its never ready ... Either they ask me to park or give me a time frame of when it will be ready. Never going back to this drug store , btw if you want a fast & convenient place I highly recommend Target pharmacy !!!! Fast service.