This is a compounding pharmacy. Highly skilled pharmacists and helpful sales staff. It is not a general store like CVS or Walgreens, but a specialized health Care facility.
They are going out of Business! Have been taken over by a pharmaceutical company from Denton, TX - Can you spell NM is up for sale to the lowest bidder? Yet another tried and true institution in Abq and NM falls. According to the notice letter, all records and activity will be transferred to the Denton Office. Our insurance companies are all here in NM by mandate but do you suppose that they will take out of State medications?
Rude uncaring staff and management, not locally owned anymore home based out of state, sad to see what this place has become, any pharmacy can fill a prescription, staff is not what it use to be, will take my business elsewhere after 20 plus years.
I have been with Highland pharmacy for more than 20 yrs, my mother has been there over 40. The new staff is rude they no longer do charge accts. I'm on a fixed income and had prescriptions delivered and they charged them to my acct without my authorization. My account could've gone negative if I wouldn't have had funds available. When I told mgr I was taking my business elsewhere he just said that's fine. So sad to see that Highland isn't the caring pharmacy it use to be. They've lost a loyal customer. Rude customer service and management.
If you're looking to waste your time and get in a pointless argument... this is the place for you! Leo is an absolute clown who will promise "72hrs for a turn around, but probably a lot sooner" and when you show up to pick up the prescription per the call from your manager it will tell you it'll probably be ready around the end of the day. Where did I get 72hr timeframe LEO!? And when it comes time to find the MANAGER THEY ARE ALL AT LUNCH... ironic? I think NOT