Although the building's exterior and interior is clean and tidy, it is reminiscent of a time long, long, ago. Yet, their customer service is a breath of fresh air. Much like the vibe of the building, the service is respectful and caring as you'd expect in the days of vintage hospitality. Our son was 6yrs old when diagnosed with Sleep Apnea. The support and assistance they provided was beyond expectations. Service is also quick with minimal waiting despite being full of customers. I would love for them to be able to upgrade their facility, but then they'd lose some of their unique charm. They've been a local favorite for many years and I'm proud to have been a customer. Thank you Ely's for what you've done for our family!