Great prices,nicest people and very fast!!!
Great service and clean calming atmosphere
I take no pleasure in giving negative reviews, but sometimes bad reviews are earned and I'd be negligent not to say anything. Such is the case with this... ***Completely Incompetent Pharmacy*** I was on vacation in LA and needed a specially compounded prescription because, unfortunatley, I hadn't brought enough capsules from home. I called my Dr. in AZ and had a prescription sent to this Benzer location on a Monday morning. I called Benzer before 9 AM that same Monday and gave them everything they needed to send the prescription to me in NOLA, the address, room number, credit card, phone number, everything! Tuesday I followed up, reconfirmed the address...not ready. Wednesday 3:30 PM called to follow up, not ready but "they'll try" to get it out because I'm leaving Friday. I asked her to call me to confirm if they could get it out. An hour later someone called, but I didn't hear the phone. The message was "we close in 30 minutes call to confirm where you want the prescription sent." THEY ALREADY HAD THE INFORMATION FOR THREE DAYS AND I HAD CONFIRMED THE ADDRESS TWO TIMES! The end part of my trip was severaly compromised without the medication. I just wish someone had used common sense, read the infromation that I gave them and sent out the prescription before it was too late. I was disappointed and really angry that I took the time to make sure they had everything they needed right off the bat and they couldn't follow through. Luckily, I have access to much better pharmacies in AZ. And now I see that the prescription was charged to me even though I never got it! Apparently it was EASY to get my credit card correct, but too hard to read the damn address where to send it!
This pharmacy is a joke! So I go get my medicine today which is a Saturday and they should be open 10-1 but NO!! The pharmacist doesn't show up to work.....so me along with several others that are here waiting just have to go the rest of the weekend without our medicine! No way to transfer it or anything we are just screwed! I try to call corporate but guess what THAY ARE CLOSED ON SATURDAYS! Thanks Benzer for for being a trustworthy pharmacy!? I will make sure everyone I know uses a more reputable place for their prescriptions!