I am infinitely grateful to staff at all levels of this hospital! They saved my child’s life more than once. Each time they cared for my child as their own. Thanks to each of them!
ER bedside manor is good . The nurses on the 3rd floor where my grandmother is in , is also good and attentive with medications , radiology results etc , but what I don’t understand is why do we have to call for room service everyday ? Shouldn’t that be automatic ? Especially since her diet is logged into the computer so when room service is called we give them the room number and they already know each and everyone diet . So why is it that we have to call every day for room service AND we have to wait close to 3 hours for a tray ? Thank god we come everyday to see my grandma .
The staff housekeeping was good and doctors as well just the the security the old man I asked him for directions and he told me he didn’t know, what kind of security doesn’t know where certain areas are like you work there and he wasn’t new or anything just didn’t want to help out and the parking lady didn’t explain the ticket correctly she had me over 2 hours after I was discharged just so I can get my ticket cleared since I was there for surgery. The transportation of the wheel chair took long as well it had me wait g over 45 minutes when I could’ve been down the stairs while being sick in 20 minutes. Like these things shouldn’t even happen in a hospital
Pediatric emergency room is very disorganized, and needs lot more coordination. 11pm shift left and we are left on the hallway while after 11pm patients got rooms. Nurse assistant said “oh 11pm shift left and they didn’t update”. Good thing it has been only 2.5hr since we checked this evening. Hope the adult emergency room is better (I wish).
If I could say 0 stars I would. Don’t ever come to this hospital. I’ve watch people who were bleeding be left in the waiting room. People with broken bones left in the waiting room. I’ve gone through 15 hour waits just sitting there in pain and so tired I wanted to cry. Please knock this building down and torturing people. Worst place ever in history. I’m never going back there. I’ll catch a bus to a different hospital. I’d be home before anyone who comes here. 6