I love my experience each time that I come in. Elizabeth is one of the best sales associate that you have!!! She ALWAYS help me with whatever I need! I look forward to seeing her always!!!
I have been going to this pharmacy for 5 years and the staff and pharmacists, especially Ms. Epuri, are extremely helpful.
been there a few times, no complains
Seriously the worst. If you look at the hours for the pharmacy online it says it closes at 10:00. I had a time sensitive prescription I needed to pick up and the male pharmacist refused to let me check out right at 9:00 because their pharmacy sign inside said it closes at 9:00. When I explained I rushed over to get there in time because online it says they close at 10:00 he then acted like he didn't understand what I was saying. I'm sure that I am not the only person that has ever run into this issue. You usually don't physically go into the store, to the back pharmacy each day to check their daily hours when unsure of closing times. It would've taken 2 minutes to scan the script and let me pay and he refused. When I have to go back AGAIN tomorrow, I will be moving my prescription elsewhere. What is noted above is not the only negative event that has occurred here. It was pretty much the straw that broke the camels back. I have come to pick up a 3 month in bulk auto-refill multiple times and have come home to open the box with no medication inside of it. Then, I have had to take time to prove to them that the box was empty when they gave it to me, and hope that I saved the receipt. They don't even double check what they are putting in that brown paper bag. I've wasted too much time going there to fix their mistakes and unsuccessfully pick up because they make up their own hours.
I have used this Pharmacy for almost 2 years and luckily I don't have to go but once every couple of months, but it is seriously some of the worst customer service I have experienced. Several times I requested they take me off auto refill and was told it was done yet still get text all the time. The majority of the staff has english as a second language and is very hard to understand, and that is fine except when giving important instructions on medication. Sorry just don't want to mess up something and get my daughter sick or worse. They send you auto refill notices and then when you walk in to pick it up, you still end up waiting 20 minutes (there is no line in front of me). In the end it is not a professional environment and not someplace I feel safe handling medications. Needless to say I have now moved from them and will not return.