Never had a problem here. Friendly, competent staff. :)
Today I called back to speak to the pharmacist about my sons medication, ( I only had one question) & he was extremely rude.., Don’t waste your time calling and asking anything if he’s just going to tell you “well what does it say on the bottle” Definitely using the Walmart pharmacy from now on.
I just waited over 20 minutes in the drive through with just 2 cars. Then went inside and it was no better. They have horrible customer service! Changing pharmacies today!
I transferred my rx's to this location a few months ago from the HEB on Brodie when we moved farther south. I'll be going back to Brodie. I'd rather drive 7 miles out of my way for friendly custer service. It doesn't matter of you're calling the pharmacy or there in person (inside or the drive thru), the service is horrible. No one smiles, no greeting, nice or otherwise, no eye contact...you can tell they all would rather be any where but here. Avoid this location if you appreciate friendly customer service.
Terrible every time. Customer service is lacking, takes forever to get your prescription no matter how long beforehand it was called in and disorganized altogether. Had an antibiotic called in, waited a little over an hour after my doctor appt and ran by the pharmacy since usually antibiotics are filled quickly...when I got there he said they were about to get started on it and to give him 15-20 mins. Then I showed up 22 mins later to be gold to wait another 20 or so minutes at the window. Take your business elsewhere